info@inspect365.com.au 
Insurance Assessing Reports/Settlement Disputes
1300 000 442 
There are three steps you can take to resolve issues with your insurance company:
- Contact the insurer – Explain the issue to them by phone, in person, or in writing.
- Make a formal complaint – If you are not happy with their response or if the problem can’t be resolved, ask for their complaints handling procedure and put your complaint in writing. Use Moneysmart’s tips to help you make a complaint.
- Complain to AFCA – If you don’t receive a response in a reasonable time or you’re unhappy with the response, you can make a complaint to the Australian Financial Complaints Authority.
If you are unhappy with an Insurance offer of settlement or scope of repairs, it is Important to have an Independent Inspection and Report to substantiate your claim when escalating with The Australian Financial Complaints Authority (AFCA).
Our Insurance Assessing Reports/Settlement Disputes
At Inspect365 Pty Ltd, we have a number of Inspector’s who have over 25 years’ experience in the Insurance and Building Industry and come from Insurance Assessing backrounds.
We know all the shortcuts and tricks that Insurance companies use to significantly reduce the amount of settlement or underquote the cost of repairs needed.
Our expert reports and cost of repairs have increased clients payout by up to $30,000 in some cases and we maticulously carry out the Inspection and reports to suit your individual needs. We will also apply costings and method of repairs so that you can legally challenge any unfair settlement offered by your Insurer. These reports are carried out by a Registred Domestic Builder Unlimited.
1300 000 442 
How Inspect365 Works to Give You Peace of Mind A Simple 5-Step Inspection Process
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Get a free, no-obligation quote instantly
Contact Inspect365 today to receive a personalised, no-obligation quote for your building inspection, quick, simple, and tailored to your needs.
step 1
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We will book an inspection time
We will coordinate a time/date with your agent directly, removing the stress and saving you time.
step 2
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Comprehensive, thorough on-site inspection
Our inspectors perform a detailed assessment, carefully checking every area to identify any defects or potential issues.
step 3
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Get Your Report Within 4 Hours
We email a clear, easy-to-understand, comprehensive inspection report promptly after the inspection so you can act quickly.
step 4
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Clear Advice, Peace of Mind
We explain the report findings, answer your questions, and provide clear guidance, giving you the confidence and peace of mind to move forward.
step 5
Why choose Inspect365?
- You will be engaging an independent, qualified and insured Building Inspector that does not hold any bias towards those involved in the construction process.
- The report will outline any existing cracking and damage, so you have a benchmark against possible changes that may have taken place during the construction process.
- The report will be date and time stamped to accurately document any existing defects and cracking.
- We can follow up with a Post-Construction Survey once the works have been completed.
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Our Building Inspectors have over 25 years in the construction industry.
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We have completed over 10,000 Inspections in Victoria.
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Our inspectors verbally discuss the reports & provide feedback after the inspection.
Building Reports Available Online For All Australians.
Want to purchase a new home but unsure? Get a High quality 50+ Page building report with property summary of defects and structure within minutes!
Frequently Asked Questions
Please email us at info@inspect365.com.au if you have any further inquiries.
Q. What are the payment terms?
All the services we provide are subject to our standard Terms & Conditions. As part of our inspection services, we offer a reasonable level of support to assist you. If for whatever reason a greater level of support is required, this may incur additional charges.
We email you a copy of your tax invoice on the same day as we take the booking, and our standard terms require that payment is made prior to the inspection to confirm the booking. If for any reason you are unable to pay on time, we will not release the report until the overdue account has been settled.
The inspection price lists above are based on a single storey 3-bedroom home of up to (300m2), or a double storey 4-bedroom home of up to (450m2). Homes larger than this will need to be quoted individually. We reserve the right to change (increase or decrease) our pricing as we deem necessary, however current customers and quotations will remain valid until all inspections are completed.
Q. Are your inspectors licensed?
The legislation is very different in every state, there is no such definition, the courts and tribunal define an expert as someone who by virtue of experience or qualifications has specialised knowledge in the area. There is no requirement to be registered or accredited if giving an expert report.
All of our building and pest inspectors are qualified builders, building surveyors, licensed carpenters who have been operating in the industry for over 20 years.
Our inspectors also have timber pest certifications and are covered under our professional indemnity and carry their own public liability insurances.
Q. Can I be present at the inspection?
We welcome owners and buyers to be present at the time of inspection, although we ask that you leave the inspector to carry out their inspection and wait to ask your questions at the end. This allows the inspector to concentrate solely on assessing the property to deliver a non-bias report. We also follow a specific routine which ensures no area of the property is missed.
(IF YOU WISH TO ATTEND THIS MUST BE ARRANGED WITH YOUR AGENT, WE CANNOT GRANT PERMISSION FOR YOU TO ATTEND. YOUR AGENT MUST REMAIN PRESENT THROUGHOUT.)
Q. How long does the inspection take?
A typical combined building, timber and pest inspection will take between one to two hours. Usually 1 hour of inspection and another hour to complete the report depending on how many defects were found and the general condition of the property.
Q. When will I receive my report?
You will receive your report within 4 hours from the completion of your inspection. Please note that payment must be received prior to the inspection, as we cannot complete the report before payment is received. If extra time is required you will be notified.
Q. What equipment is used by the inspector?
Your Inspector will carry a ladder, torch, Tramex ME5 moisture meter, FLIR C5 Thermal Imaging Camera to your inspection.
Please be aware that the moisture meter is only used when visual evidence of moisture is identified by your inspector. The same protocol is followed for the use of the Thermal Camera, which is also only required when visual evidence of pest activity is identified. Only images and readings of defects will generally be included in the report.
Q. Who do I contact to discuss my report?
The name and number of your inspector will be on the last page of the report.
Please feel free to call them to discuss the report. If you cannot reach them they may be in an inspection, please send an SMS and they will follow up when available.
Q. Can the Builder deny access to the property to conduct inspections during new home construction?
Provided that you hold a Domestic Building Contract with your builder, the builder cannot deny you access to your property to have an independent inspection conducted.
Please note that if you give the builder more than two working days’ notice of your requirement to enter the home, the builder MUST open the dwelling under the “Domestic Building Contracts Act 1995”, part 2 section 19 (Victoria). You can lodge a complaint with the DBDRV if they refuse. In other words, if the builder has been notified, then he or she must open the dwelling.
Domestic Building Contracts Act 1995 Act No. 91/1995 Part 2—Provisions that Apply to all Domestic Building Contracts Access to building site (1) A builder must permit the building owner (or a person authorised by the building owner) to have reasonable access to the building site and to view any part of the building works. Penalty: 20 penalty units.
Areas We Serve
- Building Inspector Maribyrnong
- Building Inspector Avondale Heights
- Building Inspector Donvale
- Building Inspector Bayswater
- Building Inspector Docklands
- Building Inspector Chirnside Park
- Building Inspector Clyde
- Building Inspector Forest Hill
- Building Inspector Altona
- Building Inspector Balwyn
- Building Inspector Berwick
- Building Inspector Box Hill
- Building Inspector Brighton
- Building Inspector Brunswick
- Building Inspector Bulleen
- Building Inspector Burwood
- Building Inspector Camberwell
- Building Inspector Caroline Springs
- Building Inspector Clayton
- Building Inspector Coburg
- Building Inspector Craigieburn
- Building Inspector Cranbourne
- Building Inspector Dandenong
- Building Inspector Deer Park
- Building Inspector Doncaster
- Building Inspector Doreen
- Building Inspector Epping
- Building Inspector Ferntree Gully
- Building Inspector Frankston
- Building Inspector Fraser Rise
- Building Inspector Glen Iris
- Building Inspector Glen Waverley
- Building Inspector Glenroy
- Building Inspector Greensborough
- Building Inspector Hallam
- Building Inspector Hawthorn
- Building Inspector Kew
- Building Inspector Lilydale
- Building Inspector Malvern
- Building Inspector CBD
- Building Inspector Melton
- Building Inspector Mernda
- Building Inspector Moonee Ponds
- Building Inspector Moorabbin
- Building Inspector Oakleigh
- Building Inspector Officer
- Building Inspector Pakenham
- Building Inspector Point Cook
- Building Inspector Prahran
- Building Inspector Preston
- Building Inspector Reservoir
- Building Inspector Richmond
- Building Inspector Rowville
- Building Inspector South Morang
- Building Inspector Springvale
- Building Inspector Sunbury
- Building Inspector Surrey Hills
- Building Inspector Tarneit
- Building Inspector Taylors Hill
- Building Inspector Thomastown
- Building Inspector Toorak
- Building Inspector Warrandyte
- Building Inspector Werribee
- Building Inspector Williams Landing
- Building Inspector Hoppers Crossing
- Building Inspector Truganina
- Building Inspector Mount Waverley
- Building Inspector Noble Park
- Building Inspector Keysborough
- Building Inspector Clyde North
- Building Inspector Mill Park
- Building Inspector Croydon
- Building Inspector Bundoora
- Building Inspector Narre Warren
- Building Inspector Bentleigh East
- Building Inspector Hampton Park
- Building Inspector South Yarra
- Building Inspector Cranbourne North
- Building Inspector Cranbourne East
- Building Inspector Endeavour Hills
- Building Inspector Roxburgh Park
- Building Inspector Boronia
- Building Inspector Cheltenham
- Building Inspector Wyndham Vale
- Building Inspector Lalor
- Building Inspector Mooroolbark
- Building Inspector Malvern East
- Building Inspector Greenvale
- Building Inspector Essendon
- Building Inspector Mulgrave
- Building Inspector St Kilda
- Building Inspector Ringwood
- Building Inspector Eltham
- Building Inspector Mount Eliza
- Building Inspector Altona Meadows
- Building Inspector Pascoe Vale
- Building Inspector Bentleigh
- Building Inspector Cranbourne West
- Building Inspector Carnegie
- Building Inspector Seaford
- Building Inspector Hillside
- Building Inspector Templestowe
- Building Inspector Ascot Vale
- Building Inspector Keilor East
- Building Inspector Blackburn
- Building Inspector Wantirna
- Building Inspector Hampton
- Building Inspector Mentone
- Building Inspector Broadmeadows
- Building Inspector Diamond Creek
